Do they have Work Experience?
Construction companies tend to specialize in certain areas of the trade. For example, one company may focus on prefab construction, while another concentrates on roofing repair. A prospective customer should only hire a company that has a long history of working on projects that are similar to the job being planned.
Can they Provide References?
A well-regarded construction company will have a long history of satisfied customers. Customers should ask for references involving clients that have requested projects similar to their own, and are willing to let others inspect the job's workmanship. For instance, if the project involves erecting a modular building, customers should ask the modular construction company for past clients who are willing to let others inspect the building for any shortcomings.
Are they Licensed and Insured?
By only hiring a licensed and insured contractor, customers ensure they are working with a professional that has passed licensing tests and has a proven work history. In the event that a licensed contractor fails to deliver on the promised goods, customers have the final recourse to file a complaint with the contractor's board.
Can they Provide Cost Details?
With so many unfamiliar tasks that need to be completed, it is very easy for an unscrupulous construction company to gouge new customers. One way customers can protect themselves from this undesirable practice is by requesting a detailed list of all parts and labor fees the company charges. This summary should include, among other information, the exact quantity and dimensions of parts, number of hours of work planned, as well as any taxes or other fees. By asking competing construction companies for their own detailed summary of parts and labor charges, customers can compare prices and inspect for any instances of overcharging.
How is their Customer Service?
Call the company's phone number to find out how well their customer service representative handles the call. Is the agent helpful and knowledgeable? Do they return calls promptly when necessary?
By following these tips when choosing a construction company, customers can expect their project to be completed professionally, on time and on budget.
For more help in choosing a construction company please click here.
We've hired construction companies and contractors in the past and if they are unwilling or unable to provide cost details that is always a deal breaker for us. I have never seen cost details advertised as part of the service, but I agree that it is something a construction company should do at least upon requested and that it makes it that much harder for unscrupulous companies to take advantage of people. We are excited to get our new offices and your advice will go a long way! Thank you! http://www.fordconstruction.org
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